GATEWAY TECHNICAL COLLEGE

PROFESSIONAL PRACTICES IN HUMAN SERVICES - 3 Credits 

520-127-690 – Spring 2004

 

TIME:  Tuesdays: 6:00 – 8:55 p.m.                               ROOM: Technical Building, Room 304

            January 20 – March 9, 2004

 

INSTRUCTOR:  Dr. Deborah Reinemann                    EMAIL: reinemannd@gtc.edu

 

OFFICE:  Main Building, Room 306                             PHONE:  619-6610

 

OFFICE HOURS: 

            Racine:  Tuesdays: 1:00 - 4:00 p.m.; Wednesdays:  9:00 – 10:00 a.m.

            Kenosha:  Thursdays:  4:00 – 5:00 p.m.

            Or by appointment.

                                               

TEXT: 

Corey, G., Corey, M.S., & Callanan, P. (2003).  Issues and Ethics in the Helping Professions.  Belmont, CA:  Brooks/Cole Publishing Company.

 

           

COURSE DESCRIPTION:  This course provides students to enter the human services profession and maintain effectiveness as a human service practitioner.  Emphasis will be placed on gaining a working knowledge of professional codes of ethics.  Students will explore social/ethical issues that impact the profession.  Professional credentialing, continuing education, and maintaining vitality within the field will be stressed.  

 

            One main goal of this course is to stimulate you to think about major issues related to ethical professional practice in human services and to challenge you to formulate your position on current social issues.  Rather than providing answers to ethical dilemmas, the course is designed to help you master ethical decision-making models that you can apply to issues you encounter.  It is expected that you will become familiar with the ethical codes and standards of the major mental health professionals, and that you will develop an increased ability to apply these ethical principles to a variety of specific problem situations that will be discussed in class.

           

ACCELERATED FORMAT:  This class is taught in an accelerated format, meaning that the instruction and learning that typically would take place over a full semester is condensed into eight weeks.  You will be expected to allot the same amount of time to this class as you would if it were a full semester class.  The five assignments and the team presentation will provide you with direction for structuring these approximately three hours per week of work outside the classroom.  This time is in addition to the time you would typically spend reading the chapters and preparing exams.

           

           

 

 

COURSE COMPETENCIES: 

            1.  Demonstrate professional behavior consistent with a human service ethical code.

            2.  Apply concepts of ethical codes to human service dilemmas.

            3.  Describe a current social issue that may present an ethical dilemma in human services.

            4.  Adhere to state and federal laws relating to the human service professions.

            5.  Compare and contrast credentials in the human services field.

            6.  Develop a professional continuing education plan.

            7.  Develop a plan to avoid human services burnout.

 

 

CORE ABILITIES:  Gateway has determined that this course will help students develop in the following ways

1.  Act responsibly.      

2.  Communicate clearly and effectively

            3.  Demonstrate essential computer skills

            4.  Respect self and others as members of a diverse society

            5.  Think critically and creatively

            6.  Work cooperatively

            7.  Value learning

 

ATTENDANCE: Attendance at this class is especially important because the format of Professional Practices in Human Services consists of group discussion and team activities.  Therefore, your presence is important both to your learning and the learning of others.

 

SPECIAL NEEDS:   If you have any special needs or concerns, please contact your instructor or one of the special needs instructors on the Racine Campus, Linda Mahoney or Peggy Jude.

 

GRADE RATIONALE:            

                                                                      Points

                        Assignments                             125

                            5 @ 25 points each 

                        Exams                                      200

                            2 @ 100 points each

                        Group Presentation                     75                    

                                    Total  =                        400 points                 

 

GRADES: The following points are required to earn the corresponding grades:

 

                                                            A (95%) = 380 - 400               A- (90%) = 368 - 379

            B+(87%) = 360 - 367              B (84%) = 348 - 359               B- (80%) = 340 - 347

            C+(77%) = 324 - 339              C (74%) = 312 -323                C- (70%) = 300 - 311

            D+(67%) = 280 - 299              D (64%) = 279 - 260               D- (60%) = 259 - 240

            F (Below 60%) = Below 240 points

 

REVISIONS OF THE SYLLABUS:  The instructor may need to revise this syllabus to meet changing educational needs.

 

COURSE REQUIREMENTS:

 

1.         ASSIGNMENTS:  There will be five assignments that require you to explore specific topics related to your ethical practice in human services.  You will find specific information about each of these assignments attached to this syllabus.  The due dates are noted on the course schedule, also attached to this syllabus.  Each assignment will be worth a maximum of 25 points. Late assignments will be penalized at the rate of 5 points for each week they are late.

 

2.      EXAMS: Each of the two exams will consist of approximately ten essay questions based on the text, the assigned readings, and the classroom discussions.  Both exams will be “take home” that will allow the use of the text, class notes, and other sources.  Although you may confer with other students, you will be expected to write your own answers. Each exam is worth a maximum of 100 points.  Late exams will be penalized 5 points for each week that they are late.  No exam will be accepted more than two weeks late.

 

3.         GROUP PRESENTATION:  This project will allow you to work with other students to investigate and present information on a current social dilemma.  Your team will present your findings to the entire class at your assigned time and day.  There is more specific information about this assignment included in this syllabus.  This project is worth a maximum of 75 points determined by combining a group grade and an individual grade.  Presentations will be scheduled for March 2 and 9, 2004.  You must be present for the Group Presentation to earn points for this project.  There is more specific information about this presentation attached to this syllabus.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PROFESSIONAL PRACTICES IN HUMAN SERVICES

Course Schedule – Spring 2004

 

1/20/04            Introduction to Professional Practices in Human Services.  Introduction to Professional Ethics, Chapter 1.  Exploring the Ethical Codes of the American Counseling Association, the National Association of Social Workers, and the National Organization of Human Services Educators. Discussion of ethical decision making models; The counselor as a Person and as a Professional, Chapter 2. Credentialing and specializations in the field. Distribution of Assignment 1:  Thought Paper.

 

 

1/27/04            Assignment 1 Due, Values and the Helping Relationship, Chapter 3; Values clarification exercises; Multicultural Perspectives and Diversity Issues, Chapter 3. Discussion of awareness of cultural of diversity.  Distribution of Assignment 2: Diversity Survey.

 

 

2/3/04              Assignment 2 Due.   Client Rights and Counselor Responsibilities, Chapter 5. Case study discussion. Discussion of maintaining vitality in the field of Human Services.  Developing a continuing education plan.  Transfer opportunities to complete a Bachelor’s and Master’s Degree.  Distribute First Exam.

 

 

2/10/04            FIRST EXAM Due. Confidentiality:  Ethical and Legal Issues, Chapter 6. Discussion of Health Insurance Portability and Accountability Act of 1996 (HIPAA); Elder abuse regulations; Exceptions to confidentiality:  Involuntary commitment and Chapter 51. Distribution of Assignment 3:  Child Abuse and Neglect.

 

2/17/04            Child Abuse Reporting Law; Speaker on Child Abuse; Discussion of child abuse or neglect scenarios; Distribution of Assignment 4:  Dual Relationships Case Study.

 

2/24/04            Assignment 3 Due. Managing Boundaries and Dual Relationships, Chapter 7. Distribute Second Exam.

 

 

3/2/04              Assignment 4 Due.  Dual Relationships case studies. Distribute Assignment 5:  Interview. Group presentations.

 

3/9/04              SECOND EXAM Due; Assignment 5 Due. Discussion of ethical issues related to counselor competence, supervision and consultation, and the community.  Group presentations.

 

PROFESSIONAL PRACTICES IN HUMAN SERVICES

GROUP PRESENTATION – DUE MARCH 2ND OR 9TH

 

 

            This project allows you to work with other students to explore a current social dilemma and present information about this issue to the class.  The issue you select can be a controversial issue such as capital punishment, abortion rights, assisted suicide, etc.  Following are specifications that will help your team prepare and present your topic.

 

            TEAMS: 

 

1.       Each team will consist of from 5 to 6 students who are interested in presenting this topic.

2.      Some team members will present one side of the issue or dilemma, some will present the other side.  Your team needs to determine who will address which side of the issue.

3.      You must be present when your team reports to earn points for this project.

4.      Each team member must participate in a significant way to this project.

 

 

TOPIC:

 

1.      Your topic needs to be approved by the instructor.

2.      Your topic needs to have at least two divergent viewpoints that will be presented by your team.

 

            PRESENTATION:

 

1.       Your team may decide to use a panel discussion format to present opposing viewpoints on your topic.

2.      Your presentation needs to last between 20 – 30 minutes.

3.      Your team needs to present on your assigned day.

4.      Your team needs to provide some form of a handout to the students in the class.  This can be an outline of your topic, readings of interest, or other information that is relevant and important for your presentation.

5.      Some team members may present one viewpoint and other students may present the other viewpoint.  Be sure to address all important aspects of your topic.

6.      You may choose to have one team member introduce and summarize your presentation.  This will help the audience better understand the issue and the opposing viewpoints.

 

            SCORING:

 

1.      There will be a team score that is the same for each member of your team

2.      You will also receive an individual score that reflects your participation.  There are a maximum of 75 points available for this project.

PROFESSIONAL PRACTICES IN HUMAN SERVICES

Assignment 1 - Thought Paper

DUE – 1/27/04

 

            This project gives you the opportunity to think deeply about some basic ethical issues and principles.  These principles, discussed in class and described beginning on page 15 of our text, are basic to ethical practice in Human Services.  Please consider each principle and write clear, complete, and thoughtful comments about each principle.  Below are guidelines for writing this thought paper.  There are a maximum of 25 points available for this assignment.

 

            GUIDELINES FOR WRITING YOUR PAPER:        

 

1.      Make sure you have a strong understanding of each of the six principles discussed thoroughly on page 15 of our text.

2.      Write a paragraph or so to introduce your paper.

3.      Each paragraph may contain a definition and description of one of the six ethical principles.  In each of these paragraphs, explain why you, personally, believe this principle is important, or not important.  Also provide an example of how you might use this principle in your practice in the field of Human Services.

4.      Continue with a new paragraph for each principle until you have addressed each one.

 

 

SPECIFICATIONS FOR THE PAPER:

 

1.      The paper needs to be between 3 and 5 pages in length.

2.      Your writing needs to be of college level, in that you use correct grammar and spelling, with complete sentences.  Write directly and informally, in standard English, with smooth transitions from one paragraph to the next.  To insure the high quality of your paper, you may want to ask someone to proofread it before you turn it in.

3.      Use American Psychological Association writing style.  For the purpose of this paper, that means a cover page (This includes three lines of information:  Title of your paper, Your name, and Your college), double spacing throughout, 12-point font, and one-inch margins.

4.      This paper is due at class on January 27.  Late papers will be penalized at the rate of five (5) points for each class they are late, so be sure to turn yours in on time.

5.      There are a maximum of 25 points for this project.

 

PLAGIARISM:

 

            Be sure not to copy words from another author, even the text.  This is considered    plagiarism and is a serious offense that may result in failure of this project, the course, or expulsion from Gateway.

            To avoid plagiarism, you need to put any ideas that you obtain from other authors into your own words.  This means that you cannot copy definitions of principles from the text, rather you need to make sure you understand these principles, then use your own words to define these principles. 

PROFESSIONAL PRACTICES IN HUMAN SERVICES

Assignment 2 – Diversity in Human Services

DUE – 2/3/04

 

Directions:  Read the following journal article and write a review using the specifications as instructed.  You may find the article using the Gateway LRC data base, Epscohost.  To access this article on Epscohost, you will need a library card that you may obtain free from the LRC.  A librarian will be happy to assist you in obtaining your card and accessing this data base.  There are a maximum of 25 points available for this assignment.

 

            ARTICLE: 

                        “Student Perceptions of Campus Cultural Climate by Race,” by Julie Ancis, William Sedlacek, and Jonathan Mohr. This article was published in the Journal of Counseling and Development, in Spring 2000, Volume 78, Issue 2, on page 180.

 

 

 

            REVIEW:    This review needs to consist of three segments:

           

1.      The citation, probably the first paragraph of your report, where you state the article title, author, and the name of the journal.

2.      The body of the review where you report on the content of the article, or the author(s) message in this article.  Be sure to use your own words to avoid plagiarism.  This will be the major part of your paper.

3.      The conclusion where you write your reactions to this article.  You may describe whether you find the message consistent with your experiences or not, how important this message seems to you, and how interesting you find this message.

 

            REPORT:    This review needs to follow these specifications:

 

1.      Write a 3 – 5 page review of this article.

2.      Your writing needs to be of a college level, such as correct grammar and spelling, logical organization, and clearly written.

3.      Avoid plagiarism by citing the article you are reviewing in the first paragraph of your paper.

4.      Late papers will be penalized at the rate of 5 points per day they are late.

           

 

 

 

 

 

 

 

 

PROFESSIONAL PRACTICES IN HUMAN SERVICES

Assignment 3 – Child Abuse and Neglect

DUE – 2/24/04

 

 

You need to write a paper answering the following questions, and addressing the following  issues.  Most of the information needed for this paper can be obtained from our class guest speaker from Racine County on February 17, 2004.  There are a maximum of 25 points available for this assignment.

 

 

ISSUES TO ADDRESS:

 

            1.  What human services professionals are covered by the child abuse reporting law in Wisconsin?

 

            2.  What does a mandated reporter need to do when suspecting child abuse or neglect?

 

            3.  What are the most and least common types of child abuse or neglect that are reported and investigated by Racine County?

 

            4.  What are some of the difficulties faced by the Racine County child abuse investigators?

 

            5.  Why is it so difficult to determine whether child abuse or neglect has occurred?

 

            6.  What might make it difficult for you to report suspected child abuse or neglect?

           

 

REPORT:

 

            1.  Write answers to these questions in a 3 – 5 page paper.

            2.  Your writing needs to be of a college level: logical organization, correct grammar and spelling, and clearly written

            3.  Due on February 24, 2004.  Late papers will be penalized at a rate of 5 points for each week they are late.  

 

 

 

 

 

 

 

 

 

 

PROFESSIONAL PRACTICES IN HUMAN SERVICES

Assignment 4 – Dual Relationships Case Study

DUE – 3/2/04

 

 

DIRECTIONS: 

 

1.      Read the following case study and answer the questions. 

2.      Write your answers in a 2 – 3 page paper.

3.      Use American Psychological Association style, specifically: Cover page, one-inch margins, double spaced.

4.      Your writing needs to be of a college level, such as good organization, clear and direct sentences, and correct grammar and spelling.

5.      Thoroughly answered questions will receive maximum points. (25 points maximum)

 

 

CASE STUDY:

 

            You have been working as a family advocate for Racine Safe Families for nearly a year.  Your job requires you to visit families in their homes to observe how parents interact with their young children to ensure the children are safe.  The families whom you serve have all had involvement with Children’s Protective Services for reported abuse or neglect.  The families are court mandated to participate in your services. 

Today you have arranged to visit one of your regular clients, Juanita Jones.  She has three children, Sam, 9 months, Nelly, 3 years, and Claire, 5 years.  Juanita has told you often how she is lonely and wishes she could meet a good man.  Last week she told you about her new friend, Kenny, whom she describes as the man of her dreams.  Today, she excitedly tells you that Kenny is moving in with her.  When he arrives, you realize that he is your brother’s best childhood friend, Kenny.

            You remember that Kenny had many girlfriends when you knew him as a kid.  He was a charmer who never stayed with one girl very long before finding a new girlfriend.  You remember Kenny as someone who used people, both girls and your brother. You never liked Kenny because he took advantage of your brother’s trust and friendship on many occasions.  Your brother, however, seemed to worship Kenny and never seemed to care that Kenny used him.

            Juanita introduces you to Kenny, who doesn’t seem to remember you at first.  Then, as he listens to Juanita talk, he suddenly remembers who you are and tells you how glad he is that you are working with Juanita because you can help him, too. He tells you he needs a job and help with an insurance claim from an accident where he ran into a parked car. 

             

 

 

 

 

 

 

QUESTIONS:

 

  1. Is there a dual relationship in this situation?

 

  1. What are the two (or more) relationships for this human services practitioner?

 

  1. Where in the Code of Ethics of the National Association of Social Workers do you find guidance for this situation?

 

  1. How might this dual relationship with the human services practitioner be exploitative of the client?

 

  1. How might the human services practitioner rationalize this dual relationship with the client?

 

  1. What do you recommend the human services practitioner do to provide for the welfare of the client?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PROFESSIONAL PRACTICES IN HUMAN SERVICES

Assignment 5 – Interview of a Human Services Professional

DUE – 3/9/04

                                                                        Your Name:  _______________________________

 

            Directions:  You will need to interview a human services professional to obtain answers and information to complete the following questionnaire.  You may write your answers in the spaces and turn in this completed form.  There are 25 points possible for this assignment.

 

            Pointers:  Remember to ask open-ended questions, those that cannot be answered with one or two words.  Rather, use questions that require more thoughtful answers, such as those beginning with, “What do you think about . . .” or “Can you tell me about a time . . .”  You may choose to audio-record your interview, with the verbal consent of your interviewee.  This might help you attend to the answers rather then busily writing their answers. 

 

Name:  _______________________________________      Date:  ________________________

 

Position in Human Services agency:  ________________________________________________

 

How long have you worked in the human services field?  _______________________________

 

CREDENTIALS:

 

What credentials (degree, certification, license) do you have, if any? 

 

 

How would you describe the process of obtaining your credentials?

 

 

 

How has this credential(s) affected your career? 

 

 

 

What credential would you recommend students work towards? 

 

 

MAINTAINING VITALITY:

 

What symptoms of burnout have you experienced? 

 

 

 

 

 

What are some things that you have used to retain your vitality and avoid burnout? 

 

 

 

 

What do you recommend new human services practitioners do to avoid burnout?

 

 

 

ETHICAL DILEMMAS:

 

Describe any dual relationships that you have had to work with (i.,e., Friend or relative as a client)

 

 

 

 

How do you handle seeing a client in the community, such as shopping or at a community meeting or event?

 

 

 

What do you recommend a new human services practitioner do when he or she sees another professional doing something unethical (such as falsifying a record)?

 

 

 

 

 

What do you recommend a new human services practitioner do when he or she becomes aware that unethical practices are taking place in the workplace (such as a breach of confidentiality)?

 

 

 

 

 

What advice would you offer a new human services practitioner?